UltraLive4K Refund Policy
At UltraLive4K, we are committed to delivering a high-quality IPTV subscription experience. We stand behind our Services and offer a refund option under specific conditions to ensure your satisfaction. Please review the following policy for details on eligibility and the refund process.
Refund Eligibility
You may qualify for a refund if you meet the following criteria:
- Timeframe: You must submit your refund request within seven (7) days from the date of your subscription purchase.
- Service Usage: The Services must not have been used extensively. Extensive use, such as prolonged streaming beyond initial testing, may disqualify your request at our discretion.
You must be at least 18 years old and have the legal authority to agree to these Terms to use our Website or purchase our Services. When you access our Services, you confirm that you meet these requirements.
How to Request a Refund
To request a refund, please contact our support team through the chat feature on our Website at Contact Us or by email at CONTACT@ULTRALIVE4K.COM. When reaching out, please provide:
- Your order number or account details.
- A brief explanation of why you are requesting a refund.
We will review your request promptly and respond with our decision.
Refund Processing
Upon approval of your refund request:
- The refund will be issued to the original payment method used for the purchase.
- Processing typically takes between three (3) and seven (7) business days, though timelines may vary depending on your payment provider.
- You will be notified once the refund has been processed.
Access to the Services will be terminated upon issuance of a refund.
Non-Refundable Circumstances
Except as outlined in the 7-day money-back guarantee, all payments for our Services are final and non-refundable. This includes cases where:
- The subscription has been used beyond the 7-day refund period.
- The subscription has been shared or used in violation of our Terms of Service.
Contact Us
If you have questions or need assistance with this Refund Policy, please reach out to our support team via chat on our Website or by email at
EMAIL : CONTACT@ULTRALIVE4K.COM
WHATSAPP: +62 821-9143-9045
We are here to assist you.
Thank you for choosing UltraLive4K for your IPTV subscription needs.
